Frequently asked questions

How do I make contact with the school?
There may be times when you need to contact the school. The office is open between 8.15am and 4.30 pm Monday to Friday on number 0121 475 3881

What if my child is sick?
Contact the school on 0121 475 3881 option 1 and leave a voicemail message.

What if I need to pass on an urgent message to my child?
Contact reception on 0121 475 3881

What if my child is late?
Please write a brief note of explanation in your child’s planner. On arrival your child will need to sign in at the Attendance Office in Bronte reception

How do I speak to a member of staff?
Staff can be contacted if you telephone the school on 0121 475 3881 and a message will be sent to them. Alternatively, you could send in a letter or write a note in your child’s planner for your child to give to their tutor in the morning.

What if I am concerned about an incident?
You can either telephone the school on 0121 475 3881 to leave a message for the Student Progress Leader/Form Tutor or send in a letter outlining the details. Please be aware that teachers may have a full teaching timetable on the day and may not be able to respond immediately.

What is the role of the tutor?
The tutor is the main point of contact in school regarding your child. Tutors have access to the whole picture regarding your child academically and pastorally.

How can I help to monitor my child’s progress on a day to day basis?
The planner can help you to keep track of how your child is progressing. The pupils are expected to record all of their homework correctly and we ask parents to sign as appropriate.

How often will I receive my child’s report?
During the year you will receive a statement as to the progress of your child and a effort grade along with one full written report. There is also one Parents' Evening a year for each year group with the opportunity to make appointments to speak to subject teachers.

My child has a dentist/doctors appointment, do I need to let the school know?
Appointments should always be made out of school time so that learning is not disrupted. If this is unavoidable for some reason contact the attendance team on number 0121 475 3881 option 1.

What are the term dates and INSET days?
All the dates are on our web-site, the INSET days are listed on the Calendar/Term Dates Page